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This is the 5th year ECAwards has been organized by HCMC Department of Industry and Commerce to honor businesses having efficient investment in e-commerce system. Vietravel won the top place for implementation of modern technology in tour operation business, and the company also won the title of “Outstanding website and online service” for the 5th time.

  25/12/2013 10:35

On the 26 December 2013, the award presenting ceremony for “Outstanding website and online service” took place at Kim Do Hotel (HCM City). The event was held by HCM City Department of Industry and Commerce. At top place of the tourism industry was Vietravel’s online retail site www.travel.com.vn. This is the 2nd time in a row Vietravel received this honorable title. According to the Organizer, Vietravel’s online retail site www.travel.com.vn scored highest count with 3,796 votes from consumers and also obtained highest score from the judges 75.4. 

As commented by the Organizer, Vietravel has built a website with outstanding functions to optimize necessary support for online buyers. The website has no geographic restriction and supports multiple payment modes. This offered great convenience for customers and helped establish online buying habit for Vietnamese consumers. The recorded transactions increased in number every year making the investment much more efficient than the expansion of office network which is the strategy of many other travel companies today.

Representative of Vietravel receiving ECAwards

Designed and programmed with customer-oriented philosophy, www.travel.com.vn is not only user friendly but also has an edge in keeping the user browsing within the site. To do that, the site is fed with daily news, events and updates for many subjects including travel information, destination reports, video clips and particularly a rich directory of more than 1,000 tour programs for customers to choose. Just click on the departure city, name of the program, preferred time of departure, or preferred cost, www.travel.com.vn immediately produces solutions. Most attractive could be the Promotion section, the promise land for deal hunters. Promotional packages offering incredible discounts with the same service quality are what keep the user coming back every day to shop and expect new deals.


The award affirmed the efficiency and user friendliness of the website www.travel.com.vn

With an edge on search speed of no more than 5 seconds and user friendly interface, www.travel.com.vn won extra points for simple booking procedure allowing much more convenience for users. Of great importance, online payment module was protected by strict security solutions ensuring absolute confidentiality regarding transaction data and personal information. Vietravel online booking page is the only one that supports most reliable payment service providers including VISA Credit, VISA Debit, MasterCard Credit, OnePay, 123Pay, Diners Club International Credit, JCB Credit, and American Express Credit. The site is also connected to most domestic banks and popular international banks to facilitate the buying procedure for any user from anywhere in the world.

Being a smart system, understanding users’ demands and behaviors, www.travel.com.vn is truly a convenient tool for travel booking. Even senior people who are quite reluctant to online procedures can easily check out information and book a tour for themselves.


Tourists can easily find information and book tour at Vietravel

Voting for the 5th ECAwards started in October and ended in November 2013. In spite of such a short period of time, there were as many as 73 businesses from various industries participating the event. This year is the Department of Industry and Commerce will make a proposal for HCM City People’s Committee to recognize businesses in the city who have outstanding achievements and contributions to the development of e-commerce activity.

ECAwards truly became a playground for digital technology, helping improve efficiency in business activities and give an impetus to the creativity and investment from businesses. ECAwards also contributes to the image of Vietnam e-commerce platform, continuously improving to cope with the competition in the region.

Source: PR Department


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